Shipping Policy

Emira Auto Group, LLC

Effective Date: 05/05/2025

At Emira Auto Group, LLC, we proudly offer domestic and international vehicle shipping services. This policy outlines our procedures and compliance with applicable California, U.S. federal, and international import/export laws governing the sale and transport of used vehicles.

 

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1. Domestic Shipping (Within the United States)

 

a. Shipping Options:

We offer reliable vehicle shipping across the U.S. via trusted third-party carriers. Customers may choose from:

• Open Carrier Transport (standard)

• Enclosed Carrier Transport (premium/protected)

 

b. Delivery Timeframes:

• Delivery typically takes 5–14 business days depending on the destination.

• Shipping times may vary based on weather, location, and carrier availability.

 

c. Title and Registration Compliance:

• All vehicles shipped within the U.S. will be accompanied by valid title documentation in accordance with California DMV and receiving state laws.

• Emira Auto Group, LLC is not responsible for registration or titling delays once the vehicle leaves our facility.

 

d. Insurance & Liability:

• All vehicles are insured during transit through the carrier’s insurance.

• Customers are advised to inspect vehicles upon delivery and document any damage before accepting delivery.

 

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2. International Shipping (Export)

 

a. Export Eligibility:

• All vehicles shipped overseas must meet the U.S. Customs and Border Protection (CBP) export requirements.

• We ensure all vehicles have clean titles and are eligible for export.

 

b. Required Documentation:

We provide the following documents for export:

• Vehicle Title (original)

• Bill of Sale

• Export Declaration (AES filing via ACE)

• EPA Form 3520-1 and DOT HS-7 (if applicable)

 

c. Port Handling and Clearance:

• Vehicles are shipped via certified freight forwarders through major U.S. ports.

• The buyer is responsible for import taxes, customs clearance, and duties in the destination country.

 

d. Compliance with Federal Laws:

We comply with:

• U.S. DOT regulations for road safety standards (49 CFR)

• EPA regulations regarding emissions compliance for export vehicles

• CBP regulations for documentation and vehicle clearance

• California Air Resources Board (CARB) regulations, when applicable

 

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3. Import of Vehicles (Into the U.S.)

 

While Emira Auto Group, LLC primarily exports and sells domestically, we occasionally import vehicles. All imports comply with:

• NHTSA and DOT standards for safety compliance

• EPA standards for emissions control

• Customs declarations and duties as required

 

Imported vehicles are inspected and certified to ensure roadworthiness before resale.

 

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4. Shipping Fees & Payment

• Shipping costs are quoted separately based on destination, type of transport, and vehicle size/weight.

• Full payment of shipping fees is required before vehicle dispatch.

• Customers may arrange their own shipping but must provide carrier details and insurance verification.

 

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5. Limitations and Liability

• Emira Auto Group, LLC is not responsible for delays due to customs inspections, inclement weather, port congestion, or carrier actions.

• Damage occurring in transit must be reported to the carrier immediately upon delivery.

• We do not cover fees for destination country import taxes, port handling, or registration.

 

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6. Contact Information

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Phone: (858) 864-0800

Email: sales@emiraautogroup.com

Mailing Address: 7979 Aero Dr, Suite 1010, San Diego, CA 92111

Business Hours: M-F 10AM - 5:00PM : Sat 12:00PM - 3:00PM

 

For shipping-related inquiries, please contact:

 

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Thank you for choosing Emira Auto Group, LLC. We are committed to providing a seamless, compliant, and professional vehicle shipping experience for every customer.